Privacy Policy
Who We Are
Our website address is: https://diamond-die.com.
What Personal Data We Collect and Why
Comments
When visitors leave comments, we collect the data shown in the form, along with the visitor’s IP address and browser user agent string for spam detection.
An anonymized hash of your email address may be sent to the Gravatar service to check if you are using it. After approval, your profile image becomes public in the context of your comment.
Media
If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract that data from images on the site.
Contact Forms
Information submitted through our contact forms is used to respond to your inquiry and provide customer support. If the form includes an optional marketing opt-in checkbox and you select it, we may also use your information to send marketing communications as described in the “Marketing Communications” section below. Form submissions may be securely stored on our website or transferred to our email automation platform for processing.
Marketing Communications
If you choose to opt in, we may use your contact information to send you marketing emails, product updates, promotional content, and company news. You will only receive these communications if you explicitly consent by selecting the opt-in checkbox on our forms. You may unsubscribe at any time using the link included in our emails. We do not sell or share your contact information with third parties for their marketing purposes.
Email Automation Platform
We use a third-party email service provider to deliver marketing emails and manage subscription preferences. When you opt in to receive marketing communications, your information may be securely transferred to this provider for processing. This platform adheres to industry standards for data protection and email compliance.
Cookies
If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last one year.
Visiting the login page sets a temporary cookie to check if your browser accepts cookies. It contains no personal data and is removed when you close the browser.
When you log in, cookies are set to store login information and display preferences. Login cookies last two days, display settings last a year, and selecting “Remember Me” keeps you logged in for two weeks.
Editing or publishing a post sets an additional cookie containing the post ID. It expires after one day and contains no personal data.
Embedded Content
Articles may include embedded content such as videos or images. Embedded content behaves as if you visited the other website and may collect data or track interactions.
Analytics
Analytics tools may collect anonymous usage data to improve site performance.
How We Use Your Information
We use the information you provide to:
- Respond to inquiries and provide customer support
- Improve our website and services
- Process form submissions
- Send marketing communications only if you have opted in
Who We Share Your Data With
Data may be shared with spam detection or analytics services as needed. If you opt in to receive marketing communications, your contact information will be shared with our email automation provider solely for the purpose of delivering emails and managing your subscription preferences.
How Long We Retain Your Data
Comments and their metadata are stored indefinitely to recognize and approve follow-ups automatically.
For registered users, we store the personal information provided in their profiles. Users can edit or delete their information at any time, except for usernames.
Form submissions may be retained for customer service, internal recordkeeping, or marketing communications (if opted in).
Your Rights Over Your Data
You may request an exported file of the personal data we hold about you or request that we erase it, excluding data retained for administrative, legal, or security purposes.
You may also update your email preferences or unsubscribe from marketing communications at any time.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service. Marketing opt-in data may be transferred to our email service provider for processing.
Your Contact Information
Contact information may be used to respond to inquiries, provide support, or send marketing communications if you have opted in.
Additional Information
How We Protect Your Data
We use security measures to safeguard your information from unauthorized access or misuse.
Data Breach Procedures
We follow internal protocols to assess and address any data breaches that may occur.
Third-Party Data
We may receive data from third-party services, depending on integrations used on the site.
Automated Decision-Making
Some automated systems may be used for spam filtering, performance optimization, or email list processing.
Industry Regulatory Disclosures
We comply with applicable industry and regulatory data protection requirements.